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Knowledgebase : General
Problem: The following error message appears when trying to add a Product Attribute in CRE Loaded after installing QBI: 1136 - Column count doesn't match value count at row 1 insert into products_attributes values ('', '78', '15', '77', '0', '+','1') [TE...
Problem: The following error message appears when trying to add a Product Attribute in CRE Loaded after installing QBI: 1136 - Column count doesn't match value count at row 1 insert into products_attributes values ('', '78', '15', '77', '0', '+','1') [...
Problem: The following error message appears when trying to add a Product Attribute in osC after installing QBI: 1136 - Column count doesn't match value count at row 1 insert into products_attributes values ('', '78', '15', '77', '0', '+') [TEP STOP] ...
Problem: Can't add product attributes after installing QBI Cause: Poor code in the shopping cart fails when fields are added by QBI to the products_attributes and products_options_values_to_products_options tables. Applies to: Zen-Cart 1.3.7 and below....
Problem: Can't Duplicate Products after installing QBI Cause: Poor code in the shopping cart fails when fields are added by QBI to the products_attributes and products_options_values_to_products_options tables. Solution: Because the solution varies with...
Problem: The following error message appears when trying to duplicate a product in osC after installing QBI: 1136 - Column count doesn't match value count at row 1 insert into products_attributes values ('', '574', '5', '22', '14.9500', '+', '2', '0',...
Subject: Configuration Changes are not Saved Versions: 3.76, 3.77 Description: After changing settings on the Configure > Options page and clicking Update, the page returns with the message "Configuration Successful" but the changes have no...
Problem: I log into QBI, and then when I try to go to another page or download orders, I get logged out. Cause: Authentication is handled by the webserver--this is not caused by an issue with QBI. Solution: Ask your web hosting provider to check if the ...
Subject: PHP Access Violation with QBI and NuSphere Debugger (DBG) Installed Versions: 3.50+ Description: The message "PHP has encountered an Access Violation at ..." is shown when trying to access QBI. Solution: QBI is encoded with the ionCube ...
Subject: Pricing in Quickbooks vs. Online Version: All Description: Does the price set in Quickbooks for an item matter? Solution: When an order is imported, the actual price each item sold for online will be entered, exactly as it appears in the o...
Subject: Products That Sell in Various Quantity Bundles Version: All Description: How to sell one Quickbooks item in different bundle quantities with lower per-item prices for larger bundles. Solution: This situation is a little awkward to resolve, due t...
QBI CHANGE LOG (FEATURE ADDITIONS AND FIXES): Minor upgrades are free to purchasers who have bought QBI within the last year. After one year, an additional year of minor upgrades and support is currently available for half the full purchase price. Major...
PROBLEM: After upgrading osc/ZC (including upgrading to ZC 1.5), QBI no longer opens or it does but you don't see any new orders. CAUSE: You created a new database for the upgrade but didn't tell QBI where to find it. SOLUTION: Edit the database ...